Are you ready for a life-changing experience?
Are you looking for new challenges? Or do you want to change your work environment? Does the idea of relocating to a country famous for its culture, food, history, landscapes, and nightlife sound appealing to you?
Perhaps you simply just love Cretan cuisine and the Greek sun. Here’s your chance to find a job in Crete! We invite you to join us and experience a long-term adventure!
We invite you to join a vibrant community of more than 12,000 talented individuals from 110+ nationalities. You can become a member of a colorful team committed to delivering the best customer experience, while enjoying your time in one of the most popular destinations in the world – Chania, Crete.
We offer a safe, multicultural, friendly, and fun workplace that strongly supports diversity and offers equal opportunities to everyone.
Grab the chance to explore a new culture, meet new people, improve your foreign language skills, and enrich your resume by working with the world’s hottest brands in Crete. All of this, while gaining experience within Teleperformance Greece, a recognized international company that has been certified as a Great Place to Work for several consecutive years.
Step into a unique life experience abroad and discover what Greece is all about!
You will be part of a customer experience team determined to spread happiness! You and your colleagues will get to handle incoming calls, emails, and chat messages from customers, with a goal to deliver efficient customer service with high customer satisfaction as a result. Of course, you can expect our team leaders and trainers to be present, coaching and supporting you at all times.
We are looking for people with a positive and adventurous attitude, solution-oriented, eager to learn and great team-players. You will be showing empathy, understanding the customer’s needs, and you will be adapting to their needs while offering solutions and best-fitting alternatives.
One of the main tasks is to receive incoming calls from existing customers. Since we have different projects, cases may vary from roadside assistance to TV technical support, or billing and contract issues. For many of our projects, there is a big focus on client retention and additional sales. We can elaborate on this during your interview with us!
Yes, Teleperformance covers all accommodation during the entire period of employment along with transportation costs: your flight ticket down to Chania, Crete, as well as transportation to and from the airport – usually we fly you in 4-5 days before the training starts. We also offer a transfer service for 40€/month, that covers rides from to and from our offices. This applies to those residing far from the office, facing difficulty with their daily transit. The transfer service is optional, feel free request more info on site.
We have different types of accommodation, located at different distances from the office and Chania town, e.g. you may request to live alone in a studio or with a colleague in a shared apartment. Of course, we try to place you as per your request, but it always depends on housing availability. The size of the apartment varies; e.g. studios are smaller apartments equipped with a kitchenette and a WC, while shared apartments tend to be larger, with two separate bedrooms, a living room and a larger kitchen.
All accommodation options are thoroughly equipped with simple furnishings, kitchen utensils, as well as sheets and towels. If any of the basic equipment is missing, for example plates, cutlery for etc., you need to notify the person responsible for the accommodation. Your new home is an important part of your well-being, so you are welcome to decorate it according to your own personal taste.
We can assure you that your stay in Crete will be anything but boring. If you’re up for an adventure, you can plan a road trip to discover some of the major cultural cities/ports of the island or explore one of the many gorgeous mountain and hiking trails. If you wish to relax, you can enjoy the sunset lounging at a beach bar, taste the local cuisine or break a sweat dancing till the morning at one of the numerous hip dance clubs.
Read more: https://www.discovergreece.com/en/greek-islands/crete
We organize different types of events and activities. Our focus is on charitable, environmental and animal welfare causes – thus, we love to organize activities contributing to these. Also, as we prioritize employee satisfaction, we develop multiple well-being initiatives and fun company events where we get the opportunity to bond and have fun!
The first day you are registered in Greece you will receive an AMKA number – this acts as a social security number. Once you have received your AMKA number you have free access to all the public hospitals in Greece. Additionally, we provide extra private health care benefits, such as free yearly medical check-ups.
Sure! For our avid gym-goers, we have a freshly renovated gym in our office, fully-equipped with training tools and machines. All Teleperformance employees can enjoy it for free and it is open 24 hours a day. You can also try other types of activities such as football and other outdoors sports, there are many different clubs you can sign up for.
Your friends are more than welcome to join Teleperformance! You can easily refer them and be eligible to receive a generous bonus upon your friend’s hiring. Find out more about our referral scheme: https://jobsteleperformance.com/employee-referrals/
