About Teleperformance Greece

About us

WHO WE ARE

Best Workplace in Greece

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-offfice and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.

Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market and has been the indisputable local Leader of it till this day. In 2004 it started becoming a major multilingual destination for Europe, the Middle East and Africa and today serves over 140 markets in 40 languages & dialects and employs more than 10,700 people from 109 nationalities.

A Quality Management Certified Company and in full alignment with the Group’s Performance Management Process and Standards; Teleperformance Greece operates today out of five Multilingual Hubs in Athens, two in Thessaloniki and two more in Chania, with a combined capacity of more than 11,650 interaction Experts’ workstations. We support major multinational Clients in the Automotive, Business Services, Consumer Electronics, Energy, Fast Moving Consumer Goods, Gaming, Financial, Healthcare, Insurance, Media & Entertainment, Retail and e-Retail, Technology, Telecommunications, and Travel arena and we are proud to say that we have become one of the most attractive partners to support Customer Care, Technical Support, Customer Acquisition, Account Receivables Management and BPO Services in the European continent.

Having the proven ability to recruit and retain highly skilled top performers, with state-of-the-art technology Sites (all with active BCP, DRP and Security processes based on PCI DSS & ISO 27001 standards) and -most of all- with a performance driven orientation that results in the consistent achievement of KPIs, CSAT, ESAT, NPS, and QA scoring; Teleperformance Greece was honored to be named the Best Multilingual Contact Center’ at the European Contact Centre & Customer Service Awards (ECCCSAs) for three consecutive years (2017, 2018 and 2019) as well as ‘Great Place to Work in Greece in 2020, in 2017 and in 2013.

Teleperformance “Mediterranean Experience”

Teleperformance Greece offers a very attractive International selection & relocation program under the name ‘Teleperformance Mediterranean Experience’.

Candidates willing to re-locate to Athens or Thessaloniki or Chania and accept a position by Teleperformance Greece receive a solid benefits such as:

Relocation & Induction

Above Average Wage, Remuneration of Transportation & Hotel costs, Extra Private Health insurance package, House Search & Free Real Estate Agency fee, Teleperformance Apartments, Adaptation to Greek Culture and Greek language Courses, Welcome Events/ On boarding process / Parties, Social & Sports Events

Administrative & Legal Support

Hiring Process (gathering forms, filling out documents), Insurance/ Tax numbers / Social security procedures, Residence & work permit / Visa issues, Bank Account Openings

Our premises

Google Rating
4.1