Social Responsibility
We believe in the power of togetherness. We believe in integrity, diversity, and respect.
Our approach
One of our core promises at Teleperformance Greece is to build a sustainable business for our employees, clients, shareholders, and communities. In alignment with our commitment to sustainable growth, we have been implementing the Global Citizen of the World and Citizen of the Planet initiatives for more than 15 years now, which promote a positive impact on our society and the environment, with a vision of creating a fairer and equitable world for all.
Our commitment
At Teleperformance Greece we find ways to go above and beyond. We believe in striving for excellence and positively impacting society. All our actions reflect our values, including promoting well-being and empowering every individual. Through ongoing efforts and dedication, we strive to make a meaningful difference in the lives of others.
We are committed to maintaining a workplace culture that values integrity, respect, fairness, inclusion, and equality. We are dedicated to fostering an environment that promotes diversity and actively works on eliminating discrimination in all forms and fighting social stereotypes. This continuous effort is at the heart of our culture and will always be a priority for us.
Making an impactful change in the world
Our mission is to operate sustainably and improve people’s lives by creating meaningful and strong connections, as well as value for all our stakeholders. At Teleperformance Greece, we are inspired to care.
Citizen of the World (COTW) was established in 2006 by Teleperformance to help local communities, particularly vulnerable children and their families, meet basic survival needs and ultimately reach their maximum potential. Our core objectives are to make Teleperformance’s charitable efforts systematic and participative for all Teleperformance people and entities; to unite in a worthy, common cause compatible with local needs; to maximize giving levels and encourage our colleagues, clients, and other audiences to join significant humanitarian commitment; and to elevate the pride, loyalty, and satisfaction of our people.
At Teleperformance Greece, we prioritize supporting local initiatives and organizations, promoting workforce development and education, and fostering a culture of corporate responsibility and community engagement.
328,571
Lives Impacted
23,039
Of Volunteers Hours
13%
Impact Workers**
Data for the period January 1, 2021 – December 31, 2022
** Data for 2022. More information here
Taking care of our planet for a greener tomorrow
Minimizing our negative environmental impact to ensure future generations can meet their own needs is one of our key priorities and goals. The Citizen of the Planet (COTP) is a global corporate initiative, implemented in 2008, aimed at ensuring that Teleperformance operates in an environmentally friendly and responsible manner.
In a combined effort, we are committed to helping our planet by improving our facilities to create “sustainable sites”, as well as recycling and incentivizing energy and atmosphere improvements. Teleperformance encourages its sites to continuously improve their impact on their local habitats.
We have set targets based on the SBTi and have made a climate pledge to achieve net zero emissions by 2040. To accomplish this goal, we are actively adopting renewable energy and implementing energy efficiency measures throughout our operations. We also raise awareness around the importance of taking action on climate change, engaging our employees and the broader public through awareness and education campaigns.
Key performance Indicators
4000
trees planted
4
LEED Gold Certified Sites
-15%
Carbon footprint (CO2 per FTE) from 2020 to 2021
Data for the period January 1, 2021 – December 31, 2022
UN Global Compact
The UN Global Compact is a strategic policy initiative of the United Nations to align businesses with human rights, labor, environmental, and anti-corruption principles. It is a commitment that ensures markets, commerce, technology, and finance advance to benefit economies and societies worldwide. Since 2011, Teleperformance has been a signatory of the United Nations Global Compact. In this context, our company commits to the principles defined in the areas of human rights, international labor standards, environment, and anti-corruption.
