Teleperformance is the most globally recognized company for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.
Awards and Recognitions
European Contact Centre & Customer Service Awards (ECCCSAs) 2021
Following a significant number of special distinctions, Teleperformance Greece was once again awarded at the European Contact Centre & Customer Service Awards (ECCCSAs), the longest-running and largest awards programme in the customer contact industry. This year, our company proudly received 1 Gold Award in the “Best Use of Business Intelligence” category, 2 Silver Awards in “Best Outsourcing Partnership – Small (along with MasterCard)” and “Most Effective Learning and Development Initiative” categories, and 1 Bronze Award in the “Most Effective Improvement Programme” category. Additionally, Teleperformance was among the big winners at this year’s ECCCSA Awards, receiving 8 Awards in total and having collected 25 ECCCSAs since 2019.
Best Workplace Diversity Strategy
Teleperformance Greece was awarded Silver in the ‘Best Workplace Diversity Strategy’ category at the 2021 HR Awards.
Best Crisis Management Strategy
Teleperformance Greece was awarded Gold in the ‘Best Crisis Management Strategy’ category for the company’s ‘Covid-19 Response Actions’ at the 2021 HR Awards.
Best Workplaces 2021-2022 in Greece
Teleperformance Greece has been named one of the “Best Workplaces 2021-2022” in Greece, by The Great Place to Work Institute. This unique distinction serves as a graceful recognition of the commitment to our values and efforts towards creating an inclusive workplace, where our employees can enjoy an inclusive and dynamic work environment where their career can evolve with real-time opportunities in a modern workspace.
Diamonds of the Greek Economy 2021
During the respected “Diamonds of the Greek Economy Awards 2021” hosted by the “New Times” media, Teleperformance Greece received a special distinction for its corporate progress and development, ranking 31st among the most successful, growing companies in the Greek entrepreneurship sphere. This unique award reflects our company’s efforts towards consistency and continuous evolution in the dynamic field of Customer Experience Management.
2020
People Excellence Awards 2020 powered by KPMG
In the festive ceremony of the People Excellence Awards 2020 powered by KPMG Greece, Teleperformance Greece has been granted the “People Excellence Award” for upgrading the employee experience by developing personalized HR management strategies. This special distinction is of high importance as it highlights innovative and resourceful HR methods and strategies adopted, that reflect the needs of the individuals, especially in the challenging Covid-19 era.
European Contact Center & Customer Service Awards (ECCCSAs)
Among its many Prestigious Distinctions, Teleperformance Greece highly values the European Contact Centre and Customer Service Awards (ECCCSAs), which recognize Organizations across Europe that are leading the way in delivering exceptional service to Customers. A proud recipient of 4 Gold and 2 Silver Awards, our Company gained 3 more Gold Awards at the 2020 ECCCSAs, in the following Categories: “Best Quality Management Team”, “Most Effective Learning & Development Initiative” and “Best Outsourcing Partnership – Small” (along with Philips). Additionally, Teleperformance was among the top three Companies in Europe to be Awarded as a ‘Best Pan-European Contact Centre’ this time Silver, having won Gold in 2019.
Best Place to Work in Greece
The Great Place to Work Institute has named Teleperformance Greece one of the “Best Workplaces 2020” in Greece. This special recognition encourages our continuous efforts to create an inclusive workplace that gives all of our people a sense of family and belonging.
Corporate Social Responsibility 2020
Teleperformance Earns 6th Consecutive Global Verego SRS Certification.
2019
Best Outsourcing
Teleperformance in Greece was named ‘Best Multi-Lingual Contact Centre’ at the European Contact Centre and Customer Service Awards (ECCCSAs)
Best Outsourcing Partnership
Teleperformance in Greece, together with Canon, named ‘Best Large Outsourcing Partnership’ at the European Contact Centre and Customer Service Awards (ECCCSAs)
Corporate Social Responsibility
Teleperformance in Greece scores a Silver in the ‘Giving Something Back Category’ at the European Contact Centre and Customer Service Awards (ECCCSAs).
Employee Management
Teleperformance Greece won a Gold Award for ‘Bringing the science of Well Being’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Gold Award for ‘Embracing Employees & Community’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Silver Award for its ‘Cultural Diversity: Our DNA’ Program at the 2019 Human Resources Awards.
Employee Management 2019
Teleperformance in Greece Received a ‘True Leader of the Greek Economy’ Award for 2018 at ICAP’s ‘True Leaders’ Awards Ceremony
2018
Verego Social Responsibility Standard 2018
Teleperformance received the highest accreditation from Verego with an enterprise-wide certification in Corporate Social Responsibility for the 3rd year in a row. Verego is an independent third party assessor that ensures the effective management of corporate responsibilities initiatives across organizations. All of Teleperformance’s global sites met the requirements of the exacting Verego Social Responsibility Standard (Verego SRS) for full certification in Leadership, Ethics, People, Community, & Environment. Created in 2010, the Verego SRS rating systems establish a set of core social responsibility requirements for organizations to adopt as a framework for establishing and managing their own social responsibility goals and programs.
Best Multilingual Contact Center of the Year, ECCCSA
For the second consecutive year, Teleperformance Greece was named Gold Winner for its service excellence, employee satisfaction, continuous innovation and operational efficiency, at the European Contact Center & Customer Service Awards (ECCCSAs).
Best Employer of the Year, Great Place to Work, ECCCSA
Teleperformance Greece was named Silver Winner at the European Contact Center & Customer Service Awards (ECCCSAs) for establishing a workplace where more than 8,000 satisfied employees can develop, grow, and help the company succeed. The award recognized Teleperformance’s ability to create a competitive advantage through its people, becoming an employer of choice.
Muticultural Sourcing & Diversity Approach – HR Awards
Teleperformance Greece won a Gold award for its Muticultural Sourcing & Diversity Approach at the 2018 Human Resources Awards in the Best WorkPlace Diversity Strategy Category.
CSR Engaging Employees Program – HR Awards
Teleperformance Greece won a Bronze Award for its TP CSR Engaging Employees Program at the 2018 Human Resources Awards in the Best CSR Initiatives with Employee Involvement Category. The awards are organized annually to highlight initiatives, practices and policies in HR Management in the Greek Market.
Health & Well-being- ‘Our People Matter’ Program – HR Awards
Teleperformance Greece won a Bronze award for its Health & Well-being- Our People Matter Program at the 2018 Human Resources Awards in the Excellence in Well-being Category.
2017
Best Multilingual Contact Center in 2017 – ECCCSA
Teleperformance Greece, won top honors in the 2017 European Contact Centre and Customer Service Awards (ECCCSAs). Teleperformance was named Gold Winner in the Best Multilingual Contact Center category for its service excellence, employee satisfaction, continual innovation, and operations efficacy. The company was commended for its high level of investment and focus on employee engagement, as well as the exceptional locations and environment of its operations.
Best Place to Work in Greece
Teleperformance in Greece was recognized for the second time as Best Place to Work by supporting and promoting diversity, by bringing together co-workers to enhance networking, and helping people of various nationalities experience the uniqueness of other
Best Workplace Diversity Strategy – HR Awards
The Human Resources (HR) Awards are organized annually by HR Professional magazine and Boussias Communications, aiming to illuminate and highlight the initiatives, practices, and policies of Human Resources Management in the Greek Market. Teleperformance Greece participated at the ‘Resourcing & Diversity Category” of this year’s awards and was awarded for its “Culture of Multiculturalism” practices.
True Leader of the Greek Economy Award
Teleperformance Greece received the True Leader of the Greek Economy for 2017, at ICAP’s Ceremony True Leaders 2017.
From a total of 15,000 Companies analyzed in the local Market, only 70 Companies/Groups received an award on the following criteria:
- Included among the 500 Most Profitable Companies for 2017
- Included among the 500 Companies that have increased substantially their personnel from 2016 to 2017
- Are among the top positions in their industry (by revenue)
- Have a high ICAP Credit Score (Credit Rating Scale).
2016
Eimad Human Resource Excellence Awards 2016
Teleperformance Greece was awarded at the 2016 EIMAD Human Resource Excellence Awards in the following categories: Recruitment/Sourcing, Onboarding & Assimilation – for its methods of finding, attracting, and onboarding candidates from the international labor market; Healthy Working Enviroment-Wellbeing – for its Passion 4 You program.
