Slovak customer support for a smoke-free future 18440 views

Job Overview:

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages Slovakian
  • Job posting schema No
Do you have strong Slovak skills? Represent one of the most innovative companies of the tobacco industry!

In collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future.

Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Slovak language skills to join our customer care team in Athens, Greece.

Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.


What you will do:
  • Educate users on how to use & take care of their devices
  • Provide assistance for new purchases
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times

 

What you will bring:
  • Fluency in Slovak
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.


Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more!

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After you apply, you will receive an email with a link for a recruitment assessment, which will take approximately 60 minutes of your time. This is part of the evaluation process, and we kindly ask you to complete it, so that the recruitment process is initiated. Thank you!