German Customer Support expert (Thessaloniki) 15924 views

Job Overview:

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages German
Represent a top streaming service, taking advantage of your German language skills!

Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.

As a Customer Care Representative in our German customer support team, you will be working in our state of the art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service.

If you are someone who enjoys delivering world class customer service, then this is a great role for you.  


What you will do

  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payment
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application

Qualifications

  • Native level of German
  • Good knowledge of English language (B2+)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support will be considered as an advantage

What we offer

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €2.000 depending on the language
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 11.500 people from 109 nationalities.


Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

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Job ID: 92803
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