Dutch Customer Support Advocate (Thessaloniki) 18316 views
- Experience Level Junior
- Total Years Experience 0-5
- Job Languages Dutch
Represent a top streaming service, taking advantage of your Dutch language skills!
Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.
As a Customer Care Representative in our Dutch customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.
If you are someone who enjoys delivering world class customer service, then this is a great role for you.
What you will do
- Communicate through chat & phone with subscribers
- Answer how-to questions about payment
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions & navigating on the given application
- Native level of Dutch
- Good communication skills in English (B2+ level)
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Work experience in customer support will be considered as an advantage
What we offer
🛫 Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
💳 Competitive monthly salary + 2 extra salaries per year
👨🏻⚕️ Private Health Insurance
🎁 Numerous benefits and discounts
📖 Full training by certified instructors
↗️ Professional growth & development opportunities
🎈 Special events as well as community & social responsibility initiatives
📘 Free online Greek language courses
🏢 State of the art premises, providing a great working environment with relaxing break areas
🏆 Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Also, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than 10.000 people from 109 nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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Job ID: 129789