Netflix Italian Customer Service 33709 views

Job Overview:

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages Italian
  • Job posting schema No
Are you a TV shows fan? Join our Netflix Customer Service team!

Our collaboration with Netflix gives you the chance to work within the awarded working environment provided by Teleperformance, while enriching your resume by working with one of the world’s top brands. How does this sound? Ready to join us in Greece?


Your responsibilities:
  • Support Italian speaking Netflix subscribers
  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix
Job requirements:
  • Excellent Italian language skills
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES networkNo wonder Greece is a popular destination for tourists and expats alike.

Find out more

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After you apply, you will receive an email with a link for a recruitment assessment, which will take approximately 60 minutes of your time. This is part of the evaluation process, and we kindly ask you to complete it, so that the recruitment process is initiated. Thank you!