Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market. In 2002 it became the Regional Headquarters for the Teleperformance Operations in South Europe and the Middle-East and in 2004 it started becoming a major multilingual destination for Europe, the Middle East and Africa, serving today over 140 markets in 36 languages & dialects and employing more than 8,000 people from 91 nationalities.
Having the proven ability to recruit and retain highly skilled top performers, with state-of-the-art technology sites (all with active BCP, DRP and Security processes based on PCI DSS & ISO 27001 standards) and -most of all- with a performance driven orientation that results in the consistent achievement of KPIs, CSAT, ESAT, NPS, and QA scoring; Teleperformance Greece was honored in 2017 and again in 2018 to be named the Best Multilingual Contact Center at the European Contact Centre & Customer Service Awards (ECCCSAs).
Amazing glass building with a inside cafe and relaxation place. Strict clean desk policy in the production, strict supervisors and management, which in many occasions are less educated and advanced than you. But most important, its in Athens, and you simply have to love Athens. :)
The 24-h call centre is a Best Place to Work, and has been awarded as such. The working experience varies from one department to another, but one thing is certain: Getting paid on the scheduled date of the month, everything is done legally and the employees receive ticket bonuses, on top of their normal salary, in amounts that are based on their productivity. It is an amazing multinational experience. Events happen frequently there.
Best place to work! I have been with the company for a little more than a year now and can surely see myself working here for 40 more years! Career paths available for growth within the organization, Great benefits, High salary for Greek standards, International and multi cultural work environment; did I tell you the offices look AMAZING? Believe me, they do!