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Teleperformance Greece(125 videos,480k views)

Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market. In 2002 it became the Regional Headquarters for the Teleperformance Operations in South Europe and the Middle-East and in 2004 it started becoming a major multilingual destination for Europe, the Middle East and Africa, serving today over 140 markets in 36 languages & dialects and employing more than 8,000 people from 91 nationalities. Having the proven ability to recruit and retain highly skilled top performers, with state-of-the-art technology sites (all with active BCP, DRP and Security processes based on PCI DSS & ISO 27001 standards) and -most of all- with a performance driven orientation that results in the consistent achievement of KPIs, CSAT, ESAT, NPS, and QA scoring; Teleperformance Greece was honored in 2017 and again in 2018 to be named the Best Multilingual Contact Center at the European Contact Centre & Customer Service Awards (ECCCSAs).

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4.1