Swedish Customer Service for Mercedes-Benz 7880 views

Job Overview:

  • Job Languages Swedish
  • Job posting schema No

If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands

We are looking for Swedish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.


 Be part of the change and join us in beautiful Crete!


 What you will do:
  • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters
  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
  • Provide accurate and effective roadside assistance
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Crete!
What you will bring:
  • Fluency in Swedish
  • Very good use of English – both in written and spoken language
  • A profound passion for cars is a big plus
  • Work experience as a customer support/customer care representative will be considered an asset
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
 What we offer:
  • Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
  • Free accommodation or extra accommodation bonus, throughout the entire employment period
  • Competitive monthly salary + 2 extra salaries per year
  • A generous bonus scheme
  • Fully remunerated training by certified instructors
  • Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12.000 people from 110+ nationalities.

 Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

 Find out more

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Apply for this job

After you apply, you will receive an email with a link for a recruitment assessment, which will take approximately 60 minutes of your time. This is part of the evaluation process, and we kindly ask you to complete it, so that the recruitment process is initiated. Thank you!