German Customer Support expert (Thessaloniki) 3753 views
- Experience Level Junior
- Total Years Experience 0-5
- Job Languages German
Represent a top streaming service, taking advantage of your German language skills!
Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.
As a Customer Care Representative in our German customer support team, you will be working in our state of the art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service.
If you are someone who enjoys delivering world class customer service, then this is a great role for you.
What you will do
- Communicate through chat & phone with subscribers
- Answer how-to questions about payment
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions & navigating on the given application
- Native level of German
- Good knowledge of English language (B2+)
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Work experience in customer support will be considered as an advantage
What we offer
- Complete relocation support:
- Flight ticket to Greece
- 2-week hotel accommodation
- Assistance finding an apartment
- Real estate fee covered by our company
- Training by certified instructors
- Competitive monthly salary + 2 extra salaries per year
- Numerous benefits and discounts
- Professional growth & development opportunities
- Free Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Special events as well as community & social responsibility
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Also, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities.
Wondering about the cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.
It’s helpful to have a picture of what life there will cost as an expat. Click here to read an official and handy guide as provided by the Greek authorities. Please note that in Thessaloniki all costs are slightly lower.
Find out more
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Job ID: 92803