English speaking technical support roles 46237 views

Job Overview:

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages English

Are you tech-savvy? Are you a fluent English speaker with great communication skills?

Available Technical Support positions await you in Greece!

 

Teleperformance Greece connects customers with the world’s top brands for more than 30 yearsWith a team of 11.500+ employees from 109 nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

The work-from-home option is offered to candidates living in Greece or available to relocate.


If you are a tech enthusiast with fluency in  English, then this is for you!


What you will do:
  • Communicate with customers via phone, chat & e-mail
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.\
  • Log the cases on internal systems, while getting up to date with client’s products & services.

 

What you will bring:
  • Fluency in English
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Good knowledge of operating systems & computer applications
  • Computer and mobile devices knowledge/tech savviness
  • Be resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Help-desk or system admin experience will be considered as an advantage
What we offer:

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more

Would you like to see more English speaking jobs options?

Do you need even more available jobs?


Job ID: 199817
Apply for this job
Google Rating
4.1