Dutch Customer Service for domestic appliances 2626 views

Job Overview:

  • Job Languages Dutch
  • Job posting schema No

 Are you a Dutch speaker? Grab this chance to join our Customer Service team in Greece to work with the leading domestic appliances manufacturer!

 Our collaboration with a major domestic and commercial appliances manufacturer is getting stronger, with a common goal: Exceed customers’ demands! Grab the opportunity to join our Customer Service team, to offer customers excellent solutions.

If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.

 

Your responsibilities:

  • Responding to customers’ inquiries via e-mail, chat & phone
  • Work on the different business transactions (information request, service request, complaint, and sales request spare parts)
  • Log calls/cases from customers into the customer relationship database.
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management.
  • Be positive & proactive and have a desire for applying continuous improvement processes.
  • Provide and maintain a strong, professional relationship with all customers and always show empathy.
  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry.

Job requirements:

  • Fluency in Dutch
  • Excellent writing skills
  • Good command of English
  • Soft skills & politeness
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking

 

What we offer:

  • Remote working option (for candidates located in Greece).
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year.
  • Referral Program: Bring a Friend and get up to €2,000 depending on the language.
  • Private Health Insurance.
  • Numerous benefits and discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.

 

Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

 

Find out more!

Would you like to see more Dutch speaking jobs options?

Do you need even more available jobs?


Job ID: 385042
Apply for this job

After you apply, you will receive an email with a link for a recruitment assessment, which will take approximately 60 minutes of your time. This is part of the evaluation process, and we kindly ask you to complete it, so that the recruitment process is initiated. Thank you!

Google Rating
4.1