Dutch Customer Service for domestic appliances 2626 views

 Are you a Dutch speaker? Grab this chance to join our Customer Service team in Greece to work with the leading domestic appliances manufacturer!

 Our collaboration with a major domestic and commercial appliances manufacturer is getting stronger, with a common goal: Exceed customers’ demands! Grab the opportunity to join our Customer Service team, to offer customers excellent solutions.

If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.

Your responsibilities:

• Responding to customers’ inquiries via e-mail, chat & phone

• Work on the different business transactions (information request, service request, complaint, and sales request spare parts)
• Log calls/cases from customers into the customer relationship database.
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management.
• Be positive & proactive and have a desire for applying continuous improvement processes.
• Provide and maintain a strong, professional relationship with all customers and always show empathy.
• Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry.

Job requirements:

• Fluency in Dutch
• Excellent writing skills
• Good command of English
• Soft skills & politeness

• Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
• Capability of multitasking

What we offer:

• Remote working option (for candidates located in Greece).
• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year.
• Referral Program: Bring a Friend and get up to €2,000 depending on the language.
• Private Health Insurance.
• Numerous benefits and discounts.
• Full training by certified instructors.
• Professional growth & development opportunities.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity.

Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more!

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