Customer Support Advocates – Swedish Speakers 6464 views

Job Overview

  • Job Languages Swedish

Provide fantastic customer experience for the fantasy entertainment leader!

During this challenging period, when people contact for assistance, a work from home representative is usually the one who responds to calls and messages for help.

Make use of this opportunity to be people’s connection to Teleperformance Greece: friendly, helpful, and real, while working at the comfort of your home!

Join our team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

This is an opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.

As a member of our Customer Support team, you will be delivering superior customer experience to the subscribers of a top streaming service.

 


Apply now and get ready to welcome this new challenge!

Be part of a company that treats remote employees as part of its family.

What you will do:
  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payments
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application

 

Qualifications:
  • Native or near-native level in Swedish
  • Good knowledge of English language (B2+ level)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support/ assistance will be considered as an advantage

 

What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & development opportunities
🎈  Special events as well as community & social responsibility initiatives
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age


Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more

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Job ID: 130341
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