Customer Care Representative for German Support 2508 views

Job Overview

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages German

Represent a top electronics company, taking advantage of your German language skills!

As a Customer Care Representative in our German customer support team, you will be working in our modern premises in Athens, supporting customers of a leading multinational technology company.

What your responsibilities will be:

  • Communicating with customers from Germany, Austria & Switzerland
  • Responding to customers’ inquiries via e-mail, chat & phone
  • Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.

Job requirements that applicants should meet:

  • Native level of German
  • Excellent writing skills
  • Business English
  • Soft skills & politeness
  • Familiarity with technology

What we offer:

  • Complete relocation support:
    • Flight ticket to Greece
    • 2-week hotel accommodation
    • Assistance finding an apartment
    • Real estate fee covered by our company
  • Training by certified instructors
  • Competitive monthly salary + 2 extra salaries per year
  • Numerous benefits and discounts
  • Professional growth & development opportunities
  • Free Greek language courses
  • State of the art premises located close to the center of Athens, providing a great  working environment  with relaxing break areas
  • Special events as well as community & social responsibility

 

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 8,500 people from 91 nationalities.

 

Wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click here to read an official and handy guide as provided by the Greek authorities.

 

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