Teleperformance Greece is the most globally recognized company for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.
Awards and Recognitions
Our Latest Achievements
HR Awards 2024
Teleperformance in Greece proudly secured two bronze awards at the 2024 HR Awards by Boussias, in the categories of Most Effective Referral Program and Diversity, Equity & Inclusion Initiatives / Strategy. These awards honor Teleperformance Greece’s innovative approach to employee referral programs and its commitment to promoting diversity, equity, and inclusion in the workplace. By excelling in HR best practices, Teleperformance Greece continues to set a standard for creating a dynamic, inclusive, and supportive work environment for all employees.
Best Home/Remote Agent Program – Global Conference
Teleperformance Greece is proud to have received the Gold Award for Best Home / Remote Agent Program at the 2024 Global Top Ranking Performers Awards by Contact Center World. This recognition highlights our pioneering approach in creating an exceptional remote work environment for our team, and our commitment to excellence in customer and employee engagement. Competing among top global leaders, we continue to set the bar for innovative remote solutions and employee support in the contact center industry.
Diversity, Equity and Inclusion
TP in Greece was recognized at the BOUSSIAS Diversity and Inclusion Awards with 2 gold prizes. Our gold awards include the DE&I Matters category and our “Unconscious Bias- Fighting Stereotypes Training”. These accolades underscore our ongoing commitment to creating an inclusive, supportive, and empowering workplace for all our employees.
Awards and Recognitions
HR Awards 2024
Teleperformance in Greece proudly secured two bronze awards at the 2024 HR Awards by Boussias, in the categories of Most Effective Referral Program and Diversity, Equity & Inclusion Initiatives / Strategy. These awards honor Teleperformance Greece’s innovative approach to employee referral programs and its commitment to promoting diversity, equity, and inclusion in the workplace. By excelling in HR best practices, Teleperformance Greece continues to set a standard for creating a dynamic, inclusive, and supportive work environment for all employees.
Best Home/Remote Agent Program – Global Conference
Teleperformance Greece is proud to have received the Gold Award for Best Home / Remote Agent Program at the 2024 Global Top Ranking Performers Awards by Contact Center World. This recognition highlights our pioneering approach in creating an exceptional remote work environment for our team, and our commitment to excellence in customer and employee engagement. Competing among top global leaders, we continue to set the bar for innovative remote solutions and employee support in the contact center industry. This award underscores our dedication to fostering an outstanding workplace culture, no matter where our team is based.
10th consecutive Social Responsibility Standard Certification
Verego has certified Teleperformance Greece for the 10th consecutive year for its corporate social responsibility initiatives. There were high scores in each of the five categories that were considered: leadership, ethics, people, the community, and the environment. It is a great honor to be recognized as a “CSR Thought Leader” for our ongoing commitment to helping people around the globe live happier, healthier lives.
Diversity, Equity and Inclusion
TP in Greece was recognized at the BOUSSIAS Diversity and Inclusion Awards with 2 gold prizes. Our gold awards include the DE&I Matters category and our “Unconscious Bias- Fighting Stereotypes Training”. These accolades underscore our ongoing commitment to creating an inclusive, supportive, and empowering workplace for all our employees.
Diversity, Equity and Inclusion
TP in Greece was recognized at the BOUSSIAS Diversity and Inclusion Awards with 3 silver prizes. We received silver awards for our Work Buddies and Mental Health Awareness initiatives, Well-being Matters program, and “Inspired to be the best” internal communication and engagement strategy. These accolades underscore our ongoing commitment to creating an inclusive, supportive, and empowering workplace for all our employees.
Best Home/Remote Agent Program
At TP in Greece, we are honored to announce our recent achievement at the Contact Center World Awards 2024. We proudly emerged as the Gold Winner in the Best Home/Remote Agent Program category for ΕΜΕΑ Region. This prestigious award acknowledges companies that have demonstrated excellence in developing successful home/remote agent programs. With a focus on operational excellence, centralized command centers, and proprietary technology and security measures, TP Cloud Campus elevates the remote work experience to unprecedented levels.
Health & Safety Awards 2024
TP in Greece proudly accepts the Healthy & Safe Workplace SILVER award and the Wellness Initiatives SILVER award at the prestigious Health & Safety Awards 2024. These accolades underscore our unwavering commitment to fostering a workplace environment that prioritizes the health, safety, and well-being of our valued employees. Through our comprehensive measures and initiatives, we continually strive to cultivate a culture of wellness, ensuring that our team members thrive both professionally and personally.
Great Place to Work® certification
TP in Greece has been honored by the Great Place to Work® Institute for its outstanding workplace environment in 2024, further establishing our reputation as a leading employer in the country.
True Leader of the Greek Economy Award
During ICAP’s ceremony, Teleperformance Greece received the award of True Leader of the Greek Economy for 2022. A special recognition like this is indicative of our success in standing out among the top 500 most profitable companies in 2022.
Award Criteria: 1. Be included in the 500 Companies or 200 Groups with the highest profitability (EBITDA), 2. Be among the 500 Companies or 150 Groups with the largest number of staff and have increased their staff, 3. Be in the top positions in their Industry, 4. Have a High ICAP CRIF Score.
European Contact Centre & Customer Service Awards 2023
Teleperformance in Greece received three special recognitions in the European Contact Center & Customer Service Awards (ECCCSAs) 2023, one of the most well-known and largest awards programs for customer service operations. It is with great pride that we are able to announce that we have received 3 Bronze Awards in the categories of “Best BPO Partnership (Small)“, “Best New Customer Contact Operation” and “Best Multilingual Customer Service“. Those recognitions acknowledge the company’s commitment to providing high-quality customer service.
HR Awards 2023, Diversity Equity and Inclusion – Initiatives and Strategy
Teleperformance in Greece received the bronze award in the “Diversity Equity and Inclusion – Initiatives and Strategy” category at the 2023 HR Awards. A prestigious recognition that recognizes our efforts in creating an environmentthat everyone feels safe and welcome and champions DE&I.
CEO Excellence Awards
Teleperformance in Greece was recognized at the annual affair, CEO Excellence Awards hosted by Singapore Airlines, as an outstanding partner for 2022. This recognition is a testament to our unwavering commitment to going beyond service delivery, embedding innovation in every interaction, and providing a seamless flow of business intelligence. Our recognition in the ‘Outstanding Partner” category reflects the vibrant tapestry woven by our relentless pursuit of delivering exceptional experiences. Teleperformance in Greece emerges as a chapter of distinction, where dedication meets innovation, and collaboration knows no boundaries.
Diversity & Inclusion Awards 2023
Teleperformance in Greece won 3 prestigious recognitions at 2023 diversity & Inclusion Awards! We received the Gold award and 1st place at the category “Best Companies – Contact Center” we also got the 1st position (PLATINUM) to the whole section of “Other”. This recognition demonstrates our commitment to fostering a diverse and inclusive work environment that enhances each employee’s strengths. Additionally, we have been recognized with a bronze award in the Recruiting & Hiring category.
Great Place to Work 2023
Teleperformance in Greece has been certified as a Great Place to Work® for 2023! An immense achievement that embodies our commitment to creating an excellent work environment for all our employees. The certification was based on an anonymous survey of Teleperformance in Greece employees, which assessed the credibility, respect, fairness, pride, and camaraderie that characterize the workplace. The certification also reflects the company’s commitment to creating a diverse and inclusive work environment.
Best Workplaces™ Hellas 2023
Teleperformance in Greece has been recognized as one of the “Best Workplaces Hellas 2023” by the Great Place to Work Institute. We have been ranked among the top 10 companies with more than 250 employees, which is a great honor. This achievement is a testament to our dedication in creating a diverse, inclusive, safe, and friendly work environment. At Teleperformance, we believe that people are the key to success, and we strive to make every interaction unique and meaningful with a human touch.
9th Consecutive Social Responsibility Standard Certification
Verego certified Teleperformance Greece for the 9th consecutive year for its corporate responsibility initiatives. There was a high score in each of the five categories: leadership, ethics, people, community, and environment. This recognition as a “CSR Thought Leader” highlights our commitment to improving lives around the world.
Health & Safety Awards 2023
For our commitment to creating a healthy and pleasant workplace, Teleperformance in Greece was recognized with the Service Companies WINNER Award at the Health & Safety Awards 2023. We were also awarded the Healthy & Wellbeing Space SILVER Award for our comprehensive measures to safeguard employee well-being.
True Leader of the Greek Economy Award
Teleperformance Greece received the True Leader of the Greek Economy for 2021, at ICAP’s Ceremony. Τhis special recognition proves our success in standing out in the top 500 most profitable companies for 2021.
Award Criteria: 1.be included in the 500 Companies or 200 Groups with the highest profitability (EBITDA), 2. be among the 500 Companies or 150 Groups with the largest number of staff and have increased their staff, 3.be in the top positions of their Industry, 4.have a High ICAP CRIF Score
Best Outsourcing Partnership 2022
We are honored to announce that we have been named the “Best Outsourcing Partnership” at The National Customer Service Awards (CS AWARDS), organized by the Hellenic Customer Service Institute. This category is about successful partnerships between organizations and external partners in the field of customer service. We won this award together with Novibet, one of the leaders in Greek iGaming industry.
Best Multilingual Customer Service 2022
Teleperformance in Greece received a special recognition with a Highly Commended award for “Best Multilingual Customer Service” at the prestigious European Contact Center and Customer Service Awards (ECCCSAs) 2022. We connect some of the biggest and most prestigious brands with their customers and we serve over 140 markets in 42 languages & dialects.
Outsourced Contact Centre of the 2022
Among its many Prestigious Distinctions, Teleperformance in Greece, together with Canon, named the “Outsourced Contact Centre of the Year” at the European Contact Centre and Customer Service Awards (ECCCSAs) 2022. The Teleperformance Greece team offers both B2B and B2C support to Canon customers across 30 countries/markets and 20 languages. Teleperformance and Canon recognize that the single most important secret of success are the people who run the operations and who represent Canon to its customers.
Growth Award of Digital Evolution 2022
Teleperformance Greece was awarded by the Growth Awards institution in the “Digital Evolution” category for 2022. This is a recognition of the strategic orientation of our company towards its digital transformation, bringing innovative solutions for all our stakeholders.
HR Awards 2022, Best Digital Transformation Programmes
Teleperformance Greece received the Silver award in the category “Best Digital Transformation Programmes” for its practices in integrating digital technology into all areas of the Human Resources department, fundamentally changing the way it operates.
Greek Business Champions 2022
Teleperformance Greece was awarded in the “Greek Business Champions” category by the ‘Protagonists of the Greek Economy’ institution, which rewards leading businesses that play a major role in paving the way and in actively supporting the Greek economy. Specifically, Teleperformance Greece is among the companies that have a turnover of more than €10,000,000 and an increase of more than 10%, both in turnover and in pre-tax profits, during the financial years 2020 vs 2019.
Great Place to Work 2022
Teleperformance Greece has been certified as a Great Place to Work® for 2022! An immense achievement that embodies our commitment to creating a great work environment for all our employees. In TP Greece, our priority is our people, and we aspire to continuously cultivate an atmosphere that is representative of our culture and values in a dynamic and modern workspace.
Best Workplaces™ Hellas 2022
Teleperformance Greece has been once again recognized as a Best Workplace for 2022 in the category ‘top 10 companies with over 250 employees’ of the Best Workplaces list, which was compiled by the Great Place to Work® Hellas. This special recognition reflects our commitment to provide a diverse, inclusive, safe and friendly work environment to our people, where everyone is being treated equally.
8th Consecutive Social Responsibility Standard Certification
For the 8th consecutive year, Teleperformance Greece has been certified by Verego for the effective management of its corporate responsibility initiatives.
Teleperformance Greece scored above requirements in all five categories: leadership, ethics, people, community and environment.
European Contact Centre & Customer Service Awards (ECCCSAs) 2021
Following a significant number of special distinctions, Teleperformance Greece was once again awarded at the European Contact Centre & Customer Service Awards (ECCCSAs), the longest-running and largest awards programme in the customer contact industry. This year, our company proudly received 1 Gold Award in the “Best Use of Business Intelligence” category, 2 Silver Awards in “Best Outsourcing Partnership – Small (along with MasterCard)” and “Most Effective Learning and Development Initiative” categories, and 1 Bronze Award in the “Most Effective Improvement Programme” category. Additionally, Teleperformance was among the big winners at this year’s ECCCSA Awards, receiving 8 Awards in total and having collected 25 ECCCSAs since 2019.
Best Workplace Diversity Strategy
Teleperformance Greece was awarded Silver in the ‘Best Workplace Diversity Strategy’ category at the 2021 HR Awards.
Best Crisis Management Strategy
Teleperformance Greece was awarded Gold in the ‘Best Crisis Management Strategy’ category for the company’s ‘Covid-19 Response Actions’ at the 2021 HR Awards.
Best Workplaces 2021-2022 in Greece
Teleperformance Greece has earned the ‘Great Place to Work’ certification from The Great Place to Work Institute after successfully passing the Trust Index© test. This prestigious achievement serves as a recognition of our continuous efforts towards creating an inclusive, fair, dynamic and modern workplace, where our employees can grow both personally and professionally.
Diamonds of the Greek Economy 2021
During the respected “Diamonds of the Greek Economy Awards 2021” hosted by the “New Times” media, Teleperformance Greece received a special distinction for its corporate progress and development, ranking 31st among the most successful, growing companies in the Greek entrepreneurship sphere. This unique award reflects our company’s efforts towards consistency and continuous evolution in the dynamic field of Customer Experience Management.
People Excellence Awards 2020 powered by KPMG
In the festive ceremony of the People Excellence Awards 2020 powered by KPMG Greece, Teleperformance Greece has been granted the “People Excellence Award” for upgrading the employee experience by developing personalized HR management strategies. This special distinction is of high importance as it highlights innovative and resourceful HR methods and strategies adopted, that reflect the needs of the individuals, especially in the challenging Covid-19 era.
European Contact Center & Customer Service Awards (ECCCSAs)
Among its many Prestigious Distinctions, Teleperformance Greece highly values the European Contact Centre and Customer Service Awards (ECCCSAs), which recognize Organizations across Europe that are leading the way in delivering exceptional service to Customers. A proud recipient of 4 Gold and 2 Silver Awards, our Company gained 3 more Gold Awards at the 2020 ECCCSAs, in the following Categories: “Best Quality Management Team”, “Most Effective Learning & Development Initiative” and “Best Outsourcing Partnership – Small” (along with Philips). Additionally, Teleperformance was among the top three Companies in Europe to be Awarded as a ‘Best Pan-European Contact Centre’ this time Silver, having won Gold in 2019.
Best Place to Work in Greece
The Great Place to Work Institute has named Teleperformance Greece one of the “Best Workplaces 2020” in Greece. This special recognition encourages our continuous efforts to create an inclusive workplace that gives all of our people a sense of family and belonging.
Corporate Social Responsibility 2020
Teleperformance Earns 6th Consecutive Global Verego SRS Certification.
Best Outsourcing
Teleperformance in Greece was named ‘Best Multi-Lingual Contact Centre’ at the European Contact Centre and Customer Service Awards (ECCCSAs)
Best Outsourcing Partnership
Teleperformance in Greece, together with Canon, named ‘Best Large Outsourcing Partnership’ at the European Contact Centre and Customer Service Awards (ECCCSAs)
Corporate Social Responsibility
Teleperformance in Greece scores a Silver in the ‘Giving Something Back Category’ at the European Contact Centre and Customer Service Awards (ECCCSAs).
Employee Management
Teleperformance Greece won a Gold Award for ‘Bringing the science of Well Being’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Gold Award for ‘Embracing Employees & Community’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Silver Award for its ‘Cultural Diversity: Our DNA’ Program at the 2019 Human Resources Awards.
Employee Management 2019
Teleperformance in Greece Received a ‘True Leader of the Greek Economy’ Award for 2018 at ICAP’s ‘True Leaders’ Awards Ceremony
Verego Social Responsibility Standard 2018
Teleperformance received the highest accreditation from Verego with an enterprise-wide certification in Corporate Social Responsibility for the 3rd year in a row. Verego is an independent third party assessor that ensures the effective management of corporate responsibilities initiatives across organizations. All of Teleperformance’s global sites met the requirements of the exacting Verego Social Responsibility Standard (Verego SRS) for full certification in Leadership, Ethics, People, Community, & Environment. Created in 2010, the Verego SRS rating systems establish a set of core social responsibility requirements for organizations to adopt as a framework for establishing and managing their own social responsibility goals and programs.
Best Multilingual Contact Center of the Year, ECCCSA
For the second consecutive year, Teleperformance Greece was named Gold Winner for its service excellence, employee satisfaction, continuous innovation and operational efficiency, at the European Contact Center & Customer Service Awards (ECCCSAs).
Best Employer of the Year, Great Place to Work, ECCCSA
Teleperformance Greece was named Silver Winner at the European Contact Center & Customer Service Awards (ECCCSAs) for establishing a workplace where more than 8,000 satisfied employees can develop, grow, and help the company succeed. The award recognized Teleperformance’s ability to create a competitive advantage through its people, becoming an employer of choice.
Muticultural Sourcing & Diversity Approach – HR Awards
Teleperformance Greece won a Gold award for its Muticultural Sourcing & Diversity Approach at the 2018 Human Resources Awards in the Best WorkPlace Diversity Strategy Category.
CSR Engaging Employees Program – HR Awards
Teleperformance Greece won a Bronze Award for its TP CSR Engaging Employees Program at the 2018 Human Resources Awards in the Best CSR Initiatives with Employee Involvement Category. The awards are organized annually to highlight initiatives, practices and policies in HR Management in the Greek Market.
Health & Well-being- ‘Our People Matter’ Program – HR Awards
Teleperformance Greece won a Bronze award for its Health & Well-being- Our People Matter Program at the 2018 Human Resources Awards in the Excellence in Well-being Category.
Best Multilingual Contact Center in 2017 – ECCCSA
Teleperformance Greece, won top honors in the 2017 European Contact Centre and Customer Service Awards (ECCCSAs). Teleperformance was named Gold Winner in the Best Multilingual Contact Center category for its service excellence, employee satisfaction, continual innovation, and operations efficacy. The company was commended for its high level of investment and focus on employee engagement, as well as the exceptional locations and environment of its operations.
Best Place to Work in Greece
Teleperformance in Greece was recognized for the second time as Best Place to Work by supporting and promoting diversity, by bringing together co-workers to enhance networking, and helping people of various nationalities experience the uniqueness of other
True Leader of the Greek Economy Award
Teleperformance Greece received the True Leader of the Greek Economy for 2017, at ICAP’s Ceremony True Leaders 2017.
From a total of 15,000 Companies analyzed in the local Market, only 70 Companies/Groups received an award on the following criteria:
- Included among the 500 Most Profitable Companies for 2017
- Included among the 500 Companies that have increased substantially their personnel from 2016 to 2017
- Are among the top positions in their industry (by revenue)
- Have a high ICAP Credit Score (Credit Rating Scale).
Eimad Human Resource Excellence Awards 2016
Teleperformance Greece was awarded at the 2016 EIMAD Human Resource Excellence Awards in the following categories: Recruitment/Sourcing, Onboarding & Assimilation – for its methods of finding, attracting, and onboarding candidates from the international labor market; Healthy Working Enviroment-Wellbeing – for its Passion 4 You program.
Corporate Social Responsibility
Teleperformance in Greece scores a Silver in the ‘Giving Something Back Category’ at the European Contact Centre and Customer Service Awards (ECCCSAs).
Employee Management
Teleperformance Greece won a Gold Award for ‘Bringing the science of Well Being’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Gold Award for ‘Embracing Employees & Community’ at the 2019 Human Resources Awards
Corporate Social Responsibility
Teleperformance Greece won a Silver Award for its ‘Cultural Diversity: Our DNA’ Program at the 2019 Human Resources Awards.
Employee Management 2019
Teleperformance in Greece Received a ‘True Leader of the Greek Economy’ Award for 2018 at ICAP’s ‘True Leaders’ Awards Ceremony
2018
Verego Social Responsibility Standard 2018
Teleperformance received the highest accreditation from Verego with an enterprise-wide certification in Corporate Social Responsibility for the 3rd year in a row. Verego is an independent third party assessor that ensures the effective management of corporate responsibilities initiatives across organizations. All of Teleperformance’s global sites met the requirements of the exacting Verego Social Responsibility Standard (Verego SRS) for full certification in Leadership, Ethics, People, Community, & Environment. Created in 2010, the Verego SRS rating systems establish a set of core social responsibility requirements for organizations to adopt as a framework for establishing and managing their own social responsibility goals and programs.
Best Multilingual Contact Center of the Year, ECCCSA
For the second consecutive year, Teleperformance Greece was named Gold Winner for its service excellence, employee satisfaction, continuous innovation and operational efficiency, at the European Contact Center & Customer Service Awards (ECCCSAs).
Best Employer of the Year, Great Place to Work, ECCCSA
Teleperformance Greece was named Silver Winner at the European Contact Center & Customer Service Awards (ECCCSAs) for establishing a workplace where more than 8,000 satisfied employees can develop, grow, and help the company succeed. The award recognized Teleperformance’s ability to create a competitive advantage through its people, becoming an employer of choice.
Muticultural Sourcing & Diversity Approach – HR Awards
Teleperformance Greece won a Gold award for its Muticultural Sourcing & Diversity Approach at the 2018 Human Resources Awards in the Best WorkPlace Diversity Strategy Category.
CSR Engaging Employees Program – HR Awards
Teleperformance Greece won a Bronze Award for its TP CSR Engaging Employees Program at the 2018 Human Resources Awards in the Best CSR Initiatives with Employee Involvement Category. The awards are organized annually to highlight initiatives, practices and policies in HR Management in the Greek Market.
Health & Well-being- ‘Our People Matter’ Program – HR Awards
Teleperformance Greece won a Bronze award for its Health & Well-being- Our People Matter Program at the 2018 Human Resources Awards in the Excellence in Well-being Category.
2017
Best Multilingual Contact Center in 2017 – ECCCSA
Teleperformance Greece, won top honors in the 2017 European Contact Centre and Customer Service Awards (ECCCSAs). Teleperformance was named Gold Winner in the Best Multilingual Contact Center category for its service excellence, employee satisfaction, continual innovation, and operations efficacy. The company was commended for its high level of investment and focus on employee engagement, as well as the exceptional locations and environment of its operations.
Best Place to Work in Greece
Teleperformance in Greece was recognized for the second time as Best Place to Work by supporting and promoting diversity, by bringing together co-workers to enhance networking, and helping people of various nationalities experience the uniqueness of other
True Leader of the Greek Economy Award
Teleperformance Greece received the True Leader of the Greek Economy for 2017, at ICAP’s Ceremony True Leaders 2017.
From a total of 15,000 Companies analyzed in the local Market, only 70 Companies/Groups received an award on the following criteria:
- Included among the 500 Most Profitable Companies for 2017
- Included among the 500 Companies that have increased substantially their personnel from 2016 to 2017
- Are among the top positions in their industry (by revenue)
- Have a high ICAP Credit Score (Credit Rating Scale).
2016
Eimad Human Resource Excellence Awards 2016
Teleperformance Greece was awarded at the 2016 EIMAD Human Resource Excellence Awards in the following categories: Recruitment/Sourcing, Onboarding & Assimilation – for its methods of finding, attracting, and onboarding candidates from the international labor market; Healthy Working Enviroment-Wellbeing – for its Passion 4 You program.
