At the Power of Innovation 2025 event by Fortune Greece, the community of 40 Under 40 gathered to explore how collaboration and innovation shape the next generation of leaders.
The CEO of TP in Greece, Charlotte Foucteau, joined the panel discussion “Most Powerful Women: Leadership Lessons” together with distinguished women leaders from across the business and technology landscape, in a thought-provoking session curated by Anastasia Parentzoglou, Executive Chair of Fortune Greece.
The discussion centered on authentic leadership, resilience, and the role of women in technology and innovation, themes deeply connected to TP Greece’s own culture and values.
Technology That Empowers, Not Replaces People
As our CEO highlighted, “Technology is not an end in itself, it’s a means to support people.”
At TP Greece, innovation is designed to empower employees, freeing them from repetitive tasks and enabling them to focus on creativity, empathy, and problem-solving, the uniquely human strengths that drive lasting value.
Through continuous upskilling and reskilling, TP ensures that every employee evolves alongside technology.
Despite being a technology-driven company, TP’s greatest investment remains its people a community of over 12,000 professionals across Greece, delivering high-value digital services to global partners.
Building a Digital Partner for High-Value Services
Once known as a traditional contact center, TP in Greece has transformed into a Digital Partner for High-Value Services, creating impact across the entire customer journey.
By integrating Customer Experience, Business Services, and Digital Solutions, the company delivers measurable results: better sales, stronger communication, and enhanced innovation for clients in over 140 markets.
This transformation was achieved through collaboration, adaptability, and a global mindset, applying international best practices while respecting and leveraging the Greek spirit of creativity and resilience.
Greece as a Hub of Innovation
Greece holds the potential to become a hub for innovation and AI development. TP Greece is proud to contribute to this vision by developing AI solutions, automation systems, Trust & Safety frameworks, and Data Annotation services that power global platforms and make the digital world safer and more intelligent.
As our CEO said, “Innovation is not only imported, but also created here.”
Authentic Leadership and the Power of Self-Awareness
Reflecting on her own journey, from agent to CEO, she highlighted that True leadership begins with self-awareness. Before leading others, one must first understand oneself, strengths, fears, and values. Authenticity, vulnerability, and consistency are the foundation of trust, the strongest currency in leadership today. At TP Greece, we believe in leading with purpose, staying true to our values, and empowering every voice to shape the future of innovation