Job Overview:

Job Languages French
Job posting schema No

Do you identify as a sports enthusiast? Do you set a structure to monitor and track your fitness behavior and performance? Put your passion to use and join our membership service team!

Teleperformance Greece is aiming to unlock human performance by partnering with the world’s most cutting-edge wearable technology brand. With the use of comprehensive data on users’ vital signs and sleep patterns, we are setting out on a journey to tap into the unexplored potential of the human body.

If you are a natural problem-solver, tech-savvy and customer obsessed, put your passion to use and join our membership service team!

What you will do:

Become the brand’s most valuable ambassador by offering a smooth onboarding experience to new members
Respond to all members’ inquiries, requests, and issues regarding their Whoop band.
Provide support to a variety of disciplines for resolution and follow up regarding inquiries related to ordering and provisioning.
Assist members in troubleshooting issues related to hardware, software, analytics, technical support, product service as well as membership and order detail
Answer inquiries related to new and existing products and services offered by our client
Strive to be professional and respectful when engaging with members.
Contribute to the enhancement of customer loyalty by providing timely, accurate and effective solutions
Be committed to meeting individual and team goals, always striving for excellence

What you will bring:

Excellent command of French– in both written and spoken language
Excellent written and communication skills in English
Familiarity with wearable technology and fitness tracking is a prerequisite
Previous customer-support experience with a focus on troubleshooting will be considered an asset
Flexibility and adaptability in a fast-changing environment
A natural problem-solving attitude
A mindset of ownership and accountability

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
The experience of working for a Great Place to Work-Certified Company that fosters diversity

Thinking about the cost of living and relocating Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more

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